FTC Sues AT&T For Throttling 'Unlimited' Network Plans
Credit: Seal Beach AT&T
October 28, 2014

I definitely had this problem when I was an AT&T customer with an "unlimited" data plan, so color me unsurprised:

The Federal Trade Commission has sued AT&T for promising unlimited data to wireless customers and then throttling their speeds by as much as 90 percent, the FTC announced Tuesday.

All major carriers throttle certain customers during times and places of congestion, as we've reported previously. AT&T seems to have earned the FTC's wrath by throttling customers regardless of whether they were trying to use their phones in congested areas, however. As we've also written, AT&T was throttling unlimited subscribers regardless of network conditions until July, when it changed its policy. Throttling was enforced once users hit 3GB or 5GB of data per month.

The FTC's lawsuit in US District Court in San Francisco alleges that AT&T hit unlimited data customers with an "unfair mobile data throttling program" and that AT&T committed a "deceptive failure to disclose [the] mobile data throttling program."

AT&T denied the allegations, saying that its practices are similar to those of other carriers and that it has been "completely transparent with customers since the very beginning."

Can you help us out?

For nearly 20 years we have been exposing Washington lies and untangling media deceit, but now Facebook is drowning us in an ocean of right wing lies. Please give a one-time or recurring donation, or buy a year's subscription for an ad-free experience. Thank you.

Discussion

We welcome relevant, respectful comments. Any comments that are sexist or in any other way deemed hateful by our staff will be deleted and constitute grounds for a ban from posting on the site. Please refer to our Terms of Service for information on our posting policy.
Mastodon