'Buy Here Pay Here' Auto Companies Assault Working Poor; Setting Up Another Economic Crisis
A C&L reader sent in the following horror story:
I have continued to follow C&L through the years and enjoy the attention you give to the issues. I have seen a lot recently about home foreclosures and the ugly means banks are employing to get their hands on people’s property. I would like to ask that you also give some attention to another illegal activity going on—illegal car repossessions.
I have leased cars from Chrysler Financial and Beurge Chrysler Jeep since 2002. When my second lease came to an end in June of this year I had three options offered me by Chrysler: 1-buy the car, 2-turn the car in and begin a new lease or purchase another vehicle, or 3-extend the lease for up to 12 additional months. Since my wife and I are experiencing some rough financial times we decided to go with Option 3-extend our lease. We continued to do so each month until we could buy the car sometime in the next year. However, on September 20 a man showed up at our door claiming Chrysler had ordered a repossession. He refused to give any identification or proof of the order. He also refused to look at the documentation we had that proves our account is on good standing. In fact we had just received confirmation earlier that day that payment had been received for the next month. He took the car anyway.
We have tried, without success, to reach Chrysler Financial and resolve this issue. At first we thought it must be a simple mistake that Chrysler would correct. It does not appear that way anymore. Based on what we have been told by Chrysler reps, Chrysler wanted the car back because it had very low mileage and they could make a bigger profit than by allowing us to continue leasing and purchase at a later date. We have looked at the law and the only way a car can be repossessed is if the account is in default. I want to reiterate that our account has never been in default.
So, we are left without a car—that was our only vehicle. My wife is disabled and needs weekly treatment that she has not been getting because we can’t get her to appointments.
I am telling you this story because we have learned that we are not the only ones to have this happen. A Google search will bring up many pages of illegal repossessions being reported. I understand it may not be the eye-catching news item of 100k home foreclosures but it is happening to thousands of people who have done nothing wrong and yet are being bullied and deprived of their transportation by a company that received taxpayer money and wants to make more money. And BTW, Chrysler refuses to return the payment we made for 9/20—10/20, a period for which we do not have use of our car.
Thank you for any attention you can bring to this issue.


