Snowden's negative writeup while with the CIA was a result of him bringing a security flaw in the agency's software to a supervisor's attention.
Snowden On Going Through 'Proper Channels': Reporting Concerns Gets You Flagged As A 'Troublemaker'
Credit: AK Rockefeller
March 10, 2014

Via Techdirt:

The NSA defenders who label Ed Snowden a "traitor" (senators, congressmen and any number of former intelligence officials) often assert the whistleblower had an opportunity to use "proper channels" rather than take the route he chose: leaking documents to journalists.

Snowden's written testimony to the European Parliament, which was covered here earlier by Glyn Moody, includes in-depth responses to those who still believe he could have handled this differently. When asked if there are "adequate procedures to signal wrongdoing" inside the agency, Snowden had this to say:

Unfortunately not....

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