In order to spy on employees discussing unionization via the Warehouse Workers United, Walmart sent a fake reporter to infiltrate meetings and report back to the company. Known for its terrible record on denying rights to working families,
June 16, 2012

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In order to spy on employees discussing unionization via the Warehouse Workers United, Walmart sent a fake reporter to infiltrate meetings and report back to the company. Known for its terrible record on denying rights to working families, Walmart has engaged in a series of anti-union tactics, few as sketchy as sending Stephanie Harnett -- disguised as 'Zoe Mitchell' -- as a reporter who wanted to view organizing efforts under the false premise that she was interested in the plight of the workers. In reality, Harnett worked for Mercury Public Affairs, a public relations and lobbying firm that counts Walmart as one of its clients. Harnett has since been fired and both Mercury and Walmart claim they knew nothing about her actions and that she acted independently, although her actions are fully consistent with previous anti-union activity by Walmart.

But a story out of Southern California is particularly shocking.

Warehouse Workers United (WWU), a new organization for warehouse workers in the area, caught Wal-Mart actually sending a fake “reporter” to spy on a group of workers trying to organize warehouses.

At first, the spy identified herself as “Zoe Mitchell,” a USC student “interested in terrible and illegal conditions inside warehouses that move goods for Walmart.” She told warehouse workers that she was a reporter looking into their plight.

But then WWU discovered her true identity. Zoe is actually Stephanie — Stephanie Harnett of Mercury Public Affairs, a giant public relations and lobbying firm that brags of specializing in “Latino Communications“:

The warehouse workers were furious. Here’s a statement from WWU:

"For months warehouse workers have been asking to meet with Walmart. There have been many opportunities to sit down with workers: Last year the state issued more than $1 million in fines for labor violations at warehouses where workers move goods for Walmart, UCLA conducted a study about the risky working conditions inside the warehouse, Cal/OSHA issued more than 60 violations totaling more than $250,000 in Walmart-contracted warehouses and workers at a Walmart-contracted warehouse filed a class action lawsuit that documents awful working conditions including working 362 days a years with no break and no overtime. Last week when Walmart had the chance to talk about real issues affecting Latino workers in Southern California it instead sent “Zoe,” a fake reporter. A spy. Our door is open. Walmart can change this industry and create thousands of good jobs and improve the quality of life in Southern California, but first it has to come out of hiding."


UPDATE II: We visited the offices of Mercury here in D.C. to talk to them about Harnett. The managing director, Peter Barden, repeatedly insisted that he had no information about her infiltration of WWU. He did, however, confirm for us that Wal-Mart is a client of Mercury.

UPDATE III: Wal-Mart gave this statement to Gawker: “These actions were unacceptable, misleading and wrong. Our culture of integrity is a constant at Walmart and by not properly identifying herself, this individual’s behavior was contrary to our values and the way we do business. We insist that all our vendors conduct themselves in a way that is transparent and honest and we will reinforce that expectation to help ensure this type of activity is not repeated.”

UPDATE IV: A statement by Becky Warren of Mercury (also given to Gawker): “The action taken by Ms. Harnett was in no way approved, authorized, or directed by Walmart or Mercury. Stephanie is a junior member of our team who made an immature decision. She showed very poor judgment and Mercury takes full responsibility. We are taking the necessary disciplinary actions. This is an isolated incident that has never happened before and will not happen again.”

It’s worth noting that her position is “Senior Associate” and that it’s hard to believe that she would’ve planned this operation alone.

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