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Walmart is proudly proclaiming its progress towards its goals to become a better company. They tout their advancements in the areas of environmental impact and support for local farmers and local food. But they still have significant problems in the treatment of their workforce and the impact their stores have on local businesses.
The retailer is attempting to open a store in Burbank, Calif., and is facing opposition from local residents who fear the negative impact the story would have on the community. Walmart's recent expansions have been less controversial because the chain has begun to open new stores in existing, vacant big box stores abandoned by other retailers suffering from the weak economy.
Workers are still facing a company not interested in giving them fair wages. A recent study showed that Walmart could pay its entire workforce $12 an hour without seeing much, if any, loss of profits.
Activist group Our Walmart, which is made up of employees of the company, has a list of changes it would like the company to make to improve workers rights:
One of Sam Walton’s rules for building a successful business was, “Listen to everyone in your company and figure out ways to get them talking.” We are following that winning philosophy. However, too many of us do not have a true voice at our stores. Our concerns about providing the highest quality customer care and about making our jobs, quality jobs are ignored. Walmart should listen to OUR Walmart, celebrate our initiative, and follow our recommendations.
We are the foundation of the quality service and value Walmart provides its customers. Walmart should honor the hard work and humanity of Associates by living up to Mr. Sam’s promise of “respect for the individual.”
Associates who assert their freedom of association frequently face retribution from the company. Walmart should allow Associates to freely join OUR Walmart without fear of negative company action.
Associates who have tried to utilize Walmart’s Open Door have found that their issues are not resolved and confidentiality is not respected. Walmart should ensure confidentiality in the Open Door and provide in writing resolution to issues that are brought up and always allow associates to bring a co-worker as a witness.
Walmart publicly claims that pay for full-time Associates averages more than $13 per hour in some communities, when in truth most of us work for less than $10 per hour and are only scheduled for part-time hours, making it difficult to support our families. Walmart should follow through on its public statements and pay at least $13 per hour and expand the percentage of full-time workers.
Our schedules are often irregular and inflexible making it difficult to care for our families. Walmart should make scheduling more predictable and dependable.
Too many of us are unable to access Walmart’s health care because it is too expensive or we lack the hours to qualify. Walmart should expand health care coverage and continue to work to expand coverage when health reform goes into effect, rather than taking advantage of loopholes in the law to deny coverage.
Too often Associates are faced with retaliation when speaking out about issues at work. Walmart should honor our constitutional right to freedom of speech and adhere to company policies that support dialogue and resolution.
Walmart’s management often chooses to enforce written policies only when it is in their own interest, leaving Associates guessing proper protocol. Walmart should do more to ensure managers are properly trained on how to evenly and equitably enforce Walmart’s written policies at all times and to provide all Associates with a policy manual.
Too many of us have been denied equal treatment. Walmart should adopt affirmative policies that secure full access to opportunity and equal treatment to all Associates regardless of gender, race, disability or age.
We know our company has an impact around the globe in terms of its standards and practices. Walmart should require that suppliers and stores around the globe operate with the highest standards and ensure that workers’ freedom to associate is respected.