November 7, 2015

My, my, they're diligent when it comes to casino customers hitting jackpots they maybe shouldn't have hit. But then again, who knows if it was machine or malfeasance?

Veronica Castillo is still pretty upset. She hit the jackpot at a Lucky Eagle Casino slot machine and won $8 million.

Except the casino said it was a machine malfunction and gave her $80.

The mortgage loan officer took her mother to the casino in Rochester, Washington last weekend. She put $100 in a machine and hit the jackpot — she thought.

“I was very excited, happy,” she told KOIN 6 News. “Then I couldn’t believe it.”

The casino staff came over and told her the machine malfunctioned.

“They shut off the machine, took it away, printed out a ticket and gave me $80.”

The casino machines have a sticker that says a malfunction of the machine voids all pays and plays.

“To me, it’s cheating, may even be fraudulent,” Castillo told KOIN 6 News. “My first thought was, how many people has this happened to? They think they won, then going away empty-handed.”

I'm sure that's how some people feel about voting machines, too.

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