December 16, 2022

Imagine getting an email saying that your student loan was forgiven, then finding out that it was sent in error. Well, that happened when the Department of Education mistakenly sent out about 9 million emails claiming the debt was forgiven last month. Because federal courts block the program, no one has been the recipient of President Joe Biden's college debt forgiveness at this point.

CNN reports:

The nine million borrowers who received the inaccurate emails have now started to receive new emails from the government correcting the error. While their applications were received, they have yet to be approved or rejected.

"Due to a vendor error, you recently received an email with a subject line indicating your application for the one-time Student Loan Debt Relief Plan had been approved. The subject line was inaccurate," reads an email sent Tuesday and obtained by CNN.

But the body of the email, which confirmed receipt of the borrower's application, was correct.

The emails containing the inaccurate subject line were sent on November 22 and 23.
The Department of Education said in a statement that "communicating clearly and accurately with borrowers is a top priority" and that it is in close touch with the outside vendor, Accenture Federal Services.

A human error led to the email being sent with an inaccurate subject line, according to the company.

Borrowers should not expect to see debt relief unless the US Supreme Court allows the program to move forward. The justices are scheduled to hear oral arguments in February, with a decision expected by June.

Whoever mistakenly sent out the 9 million student forgiveness emails is probably having the worst day ever. Yikes.

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