December 10, 2025

Many U.S. shoppers who order grocery deliveries through Instacart are unknowingly part of widespread AI-enabled experiments that price identical products differently from one customer to the next—sometimes by as much as 23 percent. Instacart’s algorithmic pricing experiments were found to be occurring through the platform at several of the nation’s biggest grocery retailers, including Albertsons, Costco, Kroger, Safeway, Sprouts Farmers Market, and Target.

These are among the findings of a months-long investigation by Consumer Reports and Groundwork Collaborative, as part of a larger project with More Perfect Union, two nonprofit organizations with experience analyzing food prices. Via Consumer Reports:

Algorithmic pricing is usually invisible to consumers, who typically see only the prices and fees they’re offered. Researchers, meanwhile, are rarely granted access to the complex systems of algorithms, artificial intelligence, and data that parcel out individualized prices. CR’s investigation, which involved orchestrating simultaneous online shopping sessions with hundreds of volunteers, aimed to peek inside the black box.

Instacart has disclosed its pricing experiments in corporate marketing and investor materials, noting that “shoppers are not aware that they’re in an experiment.” But the company described the resulting price differences as small and “negligible.”

Our investigation suggests that the scope of Instacart’s price experiments—which are taking place against the backdrop of the fastest increase in food prices since the late 1970s—is far broader and more costly to some consumers than has been publicly acknowledged. Every one of the volunteer shoppers who participated in our tests was subject to algorithmic price experiments.

EXCLUSIVE: We found that Instacart is using AI algorithms to charge customers different prices for the same items.

It's not just online. It's in physical grocery stores too.

Our months-long investigation with @consumerreports.org and @groundwork.bsky.social found it could cost families $1200/year.

More Perfect Union (@moreperfectunion.bsky.social) 2025-12-09T13:37:27.032Z

Instacart prices vary by 20% or more depending on the customer, despite buying the same item from the same store at the same time.
Instacart admits that customers are subject to "pricing tests."
Surveillance pricing is so much more pervasive than we know.
www.nytimes.com/2025/12/09/b...

David Dayen (@ddayen.bsky.social) 2025-12-09T14:06:55.654Z

NEW: Our experts, along with @consumerreports.org and @moreperfectunion.bsky.social looked into how Instacart was deciding prices on grocery items across the country.

What we found will shock you.

Groundwork Collaborative (@groundwork.bsky.social) 2025-12-09T17:44:12.459Z

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