Read time: 1 minute

Bank Of America Ordered To Pay $1 Million For Harassing Homeowners

After making nearly 1,000 harassing collection calls to a Florida couple, a judge orders fair compensation -- $1,500 per call.
Bank Of America Ordered To Pay $1 Million For Harassing Homeowners
Image from: ABC News

I wonder if the company B of A used for these robocalls also makes them during election seasons?

ABC News:

Bank of America is being forced to hand over more than $1 million to a Florida couple after the bank flooded them with hundreds of loan collection calls for years – the latest example of alleged behavior that has cost the bank tens of millions.

In a complaint filed in July, attorneys for Nelson and Joyce Coniglio said that the couple had been on the receiving end of “patterns of outrageous, abusive and harassing conduct” by a subsidiary of Bank of America that included 700 calls in four years, after the bank said the couple fell behind on mortgage loan payments in 2009. The Coniglios also received "threatening collection letters asserting false and misleading information,” the complaint said.

The couple sent multiple letters from legal representation asking the bank to stop, but the calls -- sometimes up to five a day -- continued. The complaint describes automated calls leaving repeated pre-recorded messages.

“If I did what Bank of America did, I’d probably be behind bars,” Joyce Coniglio told CBS News' Tampa affiliate WTSP.

Their robocallers aren't always polite, either.

“What’s up, you f---ing n----r?” said one of the collection agents in a message to 32-year-old Allen Jones of Dallas, who at the time owed $81 on his Bank of America credit card.

“This is your f---ing wake up call, man,” the debt collector said in a message left at Jones’ home at 6:30 a.m. Then another call: “You little, lazy ass bitch, get your mother f---ing ass up and go pick some mother f---ing cotton fields, bitch.”

Here's the video from WTSP:


Comments

We welcome relevant, respectful comments. Any comments that are sexist or in any other way deemed hateful by our staff will be deleted and constitute grounds for a ban from posting on the site. Please refer to our Terms of Service (revised 3/17/2016) for information on our posting policy.